![]() Performer : Blender Foundation 2008, Janus Bager Kristensen 2013Ĭomment : Creative Commons Attribution 3.0 - įormat profile : settings : CABAC / 4 Ref Framesįormat settings, Reference frames : 4 framesĮncoding settings : cabac=1 / ref=4 / deblock=1:1:1 / analyse=0x3:0x133 / me=tesa / subme=11 / psy=1 / psy_rd=0.40:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=16 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=2pass / mbtree=1 / bitrate=8000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:0.60įormat settings : Joint stereo / MS StereoĮncoding settings : -m j -V 4 -q 3 -lowpass 17.5 -b 160 Movie name : Big Buck Bunny, Sunflower version It will look something like this: GeneralĬomplete name : /Users/customer/Movies/testmedia/bbb_sunflower_2160p_60fps_normal.mp4 You can remove anything you see that you don't care to reveal, like the folder names up at the top. The file this creates is a bit cryptic to those who are not video compression nerds, but it is a simple text file that will allow you to feel confident that you are not revealing any protected data. Simply drag the source movie file onto the application window or icon, then under the File menu, select Export: It's free to download from the MediaArea web site, And can also be installed from the Mac App Store for US$1 (which adds useful integration features). You can use the online version, but it's a handy utility to have for examining differences between videos, so it's also useful to have as a Mac or Windows app. There is a utility called MediaInfo that will conveniently create a text file with the metadata we need that you can send to us. What's more, there's an easy way to provide us the detailed metadata we need without revealing a single pixel of the actual movie data. And if we can reproduce it, we can usually fix it. However, we can try to reproduce the problem on our end if we have sufficient information about the troublesome movie file. is a bit too cumbersome just to resolve a support issue. ![]() We understand, however, that this is not always possible, and that arranging nondisclosure agreements etc. The best way to work with SyncSketch Support is to provide us a password-protected link to the review that demonstrates the trouble. Occasionally, one format or another will cause problems when uploaded into SyncSketch. There is a nearly limitless variety of ways to create a digital video clip. How to provide SyncSketch Support with the information we need to correct problems without relinquishing protected content
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